Services

Our Services

Best Practice HR Target Operating Model

Providing you with a 360 degree view of the HR function, identifying areas of best practice and key focus areas for improvement and provide input to the HR strategy. Analysing the efficiency & effectiveness of the HR function including:
  • HR delivery model 
  • HR process efficiency
  • HR service level effectiveness
  • HR activity analysis
  • HR capabilities
  • Structured interviews and stakeholder feedback
  • Cost opportunity modelling
  • Assess the value from outsourced activities

HR Shared Services Benchmarking & Process Audits

Analysing the efficiency & effectiveness of HR Shared Services through a portfolio of quantitative and qualitative measures to assess transactional HRSS delivery such as:
  • Process cost and resource requirements
  • Structure of delivery
  • Service levels
  • Complexity of processes
  • Technology usage
  • Qualitative information and market insights
The above measurement areas can be applied to all key HRSS processes.

In addition we can undertake a detailed deep dive, balanced process audit of a specific process, such as payroll, flexible benefits, policy and advice, resourcing, contact centre etc. 

People Practice Benchmarking

Improving the use of people data and analytics to maximise key people practices, utilising a balanced set of metrics, across a range of areas:
  • Financials
  • People productivity
  • Remuneration 
  • Workforce retention
  • Absence
  • Resourcing
  • Employee development
  • Organisational structure

Talent Analytics

Measure and analyse the performance of key pivotal employees differentiated based on their high performance and potential. including executive successors and flight risk for key individuals.
The data driven talent audit will provide you with:
  • A baseline of your own talent profile in comparison to the market
  • Predicted flight risk for key individuals or critical roles
  • The information to develop your talent strategy based on real market insights
  • The ability to track your results on an annual basis to show improvements and areas for focus compared to peer organisations

HR Analytics Masterclass Workshop

Transfer our expertise and methodology to analytics teams through our HR analytics masterclass workshop to develop your internal capability.

The workshop focusses on a number of key objectives, such as:
  • Enabling you to manage the HR function through an evidence based approach.
  • Predicting future performance through developing data interpretation skills including correlations, presentation of data, identification of key themes etc.
  • Enhancing the current analytics capability and providing a consistent methodology and approach.
  • Equipping your analytics team with consistent tools and techniques that will help to deliver the future analytics plan, based on market best practice.
  • Using live case studies along with K2B HR analytics core methodologies, our unique 6 step approach and measurement tools.

Research Centre

The K2B research centre provides targeted market research, data and insights to understand any key issues you may have. 

This will enable you to identify areas for attention and tap in to key market insights that you can introduce and make a difference. 

Over the past year we have worked with a large number of organisations, including FTSE 100 organisations, to develop market research in key areas of interest, such as the future of HR analytics, time to competence, flexible benefits and reward productivity. This included presenting key research at a European people analytics conference.

 If you would like any further information regarding our services, including recent case studies, please send us your contact details and we’ll schedule a call with one of our team.

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